Event archive: Client service

Professional conference: opinions, advice, solutions and experience stories about the use of business technologies in a specific profession

Presentations


Pavel Hafizov, Trivium, coach

“Customer complaints - The greatest challenge for customer service”
presentation.pdf video

Aigars Vilumsons, Latvijas Mobilais Telefons

“How many unanswered calls are in your company? Experience of LMT”
presentation.pdf video

Līga Šmite, Sadales tīkls, Service Development Manager

“Just be close”
presentation.pdf video

Robert Blane, GENESYS, Adventus Solutions

“Artificial Intelligence in Customer Service”
presentation.pdf video

Timo Jolkin, Cisco (Finland)

“Contact centers for providing best customer service”
presentation.pdf video

Janis Rozenblats, Mailigen, Founder and Manager

“E-mail marketing to build customer relationships”
presentation.pdf video

Elīna Ozoliņa, Corporate Consulting, Market Research Manager

“Customer Experience - Guide to Improve Competitiveness”
presentation.pdf video

BiSMART

“Video interviews”

Robert Blane

“Adventus Solutions”
video

Timo Jolkin

“Cisco”
video

Niks Jansons

“Mailigen”
video

Aigars Viļumsons

“LMT”
video

Photo


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